Last updated August 12, 2026
Privacy Policy
This policy explains how Terra Nova collects, uses, and protects information provided through our relocation planning app and public forms.
Information we collect
We collect account details, relocation preferences, documents you choose to upload, messages, service requests, and technical information needed to operate and secure the platform.
How we use information
We use your information to create and manage your move plan, respond to requests, provide purchased services, improve the platform, prevent misuse, and comply with applicable obligations.
Service providers
Terra Nova may use infrastructure, authentication, analytics, communications, and payment providers to operate the service. They receive only the information needed to perform their role.
Your choices
You may request access, correction, export, or deletion of your information, subject to records we must retain for security, billing, or legal reasons.
International use
Relocation services can involve providers in more than one country. We use reasonable safeguards when information must be processed across borders.